Troubleshooting
Find the next step when a client build or running service needs attention.
You cannot start a build
Finish all five service choices in the setup screen. For services using your own account, validate the credentials in Settings → Services. A busy build fleet or insufficient credits can also block a start.
The run is paused or failed
Open the project and read its current status. Resume when offered; a failure held for review may need Zeneno support before another run.
Costs have not appeared
Provider cost reports can arrive after usage. Services shows charges already posted and whether cost evidence is still pending.
The local download will not run
Install dependencies, use the correct project folder, and supply the environment variables and provider credentials that the deployed app uses.
When to contact Zeneno
Include the project name, the service or run status, and the action you were trying to complete. Do not send secret keys in a support message.